Frequently Asked Questions

  • Where do I meet my driver at the airport?
  • How do I handle the gratuity for the chauffeur?
  • Will I be billed for my waiting time?
  • What if my flight is delayed?
  • What if my luggage doesn’t fit?
  • How do I know what size limousine is best for my needs?
  • What is your billing procedure and credit card processing?
  • If I need to cancel a reservation, what are the requirements?
  • How far in advance do I need to make a reservation to secure a limousine for my event?
  • Why do you need a credit card if I'm going to pay the driver cash?
  • Do you offer special corporate limousine services and pricing?
  • Can I rent a limousine for just one hour?
  • Does your company provide baby or booster seats?
  • What type of service do we provide?
  • Is there a deposit required...and when are balances due?
  • What is your cancellation Policy?
  • What method of payment do you accept?
  • Do you allow smoking in your vehicles?
  • What type(s) of vehicles do we have available?
  • I have 10 people in my wedding party plus a little 5 year old girl; can we still fit in a 10-passenger limousine?
  • My teenager wants to go to the prom; can he and his friends have champagne in the limousine?
  • Can we bring our own alcohol into the limousine?
  • How do I make requests to my driver during the trip?
  • What do I do if I discover that I have accidentally left something in the limousine?
  • What items are provided on the limousine and what should we bring with us?
  • What if we have gone over our reservation time but want to keep the party going?
  • What precautions should I take in safely sending my daughter off in a prom limousine?
  • If you don't have a car that I'm looking for, can you still help me find one?
  • Do you offer any discounts?
  • How can I get a copy of my receipt?
  • How do I know if my booking has been confirmed?
  • How far in advance should I book my wedding?
  • What kind of limousine should I rent?
  • What is included in a wedding package?

Our Newsletter

You are here: Home FAQ