book@transgateslimo.com

Billing Policy

Our Company provides a flat rate, known as the “Basic Airport Transfer” rate for airport pickups and drop-offs servicing most major airports. The Basic Airport Transfer rate is based upon a pickup and drop-off without any associated delay or waiting time exceeding our wait time allowance. Your reserved vehicle is dispatched according to the flight’s estimated time of arrival as provided to the company by each respective airline’s automated system (Company is not responsible for any delays caused by the airline’s automated system or otherwise). Billing shall revert to the Company’s prevailing hourly rate, in the event the client is delayed, or the waiting time is exceeded, beyond the allowed wait time.

Rides are billed to the customer’s credit card or corporate account numbers, or they can pay on COD depending on prior arrangement. TransGates Limousine accepts the following cards: American Express, Discover Card, Visa, and MasterCard.

Our company agrees to furnish passenger fully equipped vehicles and driver to accommodate the itinerary for the sum of dollars stated above. All parking fees and or tolls along with drivers’ gratuities are to be furnished by client (unless otherwise stated in the note section) of the reservation. The driver is only authorized to perform duties specified in the charter order. Any changes to the itinerary will incur additional charge and payment is due before service is performed.
The liability of the company is limited to transportation only and will exclude all losses due to delays in transit, interruption or termination of trip due to weather, mechanical breakdown, acts of God or any other reasons beyond the control of the carrier. The carrier will not be liable for items left behind on the vehicles or any other damage/ loss of luggage due to the transfer.

Remember our airport pickup prices are inclusive of Waiting Time and Car Parking Fees for 30 minutes from Landing for domestic flights, and 60 minutes for international flights.

A 20% gratuity will be billed to all rides.

All rates are calculated in the local currency and billed in U.S. dollars at the prevailing exchange rate.